We’re honoured to announce that our Bucharest team has achieved remarkable success at the 15th edition of the Romanian Contact Center Awards 2024, taking home several prestigious accolades!
The categories won are:
🏆 Best Workplace – External
🏆 Customer-Centric Partnership with Spectrum Brands, Inc
🏆 Best Customer Care Champion – Radu Paul Nichiforov
It’s an incredible honour to be recognised as an outstanding place to work and for our customer-first approach, a principle we’ve held close since 2013. As we’ve grown globally, we’re proud to stay true to this vision.
A massive congratulations to Radu Paul Nichiforov for winning Best Customer Care Champion, and kudos to Claudia Hosu for being a finalist in the Best Contact Centre Support Manager category!
Special thanks to our Leadership Team in Bucharest, Elena-Alina Bordeianu, Ioana-Lavinia Anghel, and our fantastic team of multilingual customer care specialists. These accolades are a testament to their dedication and excellence in delivering exceptional customer service.
At Ascensos, our scalable, flexible, and award-winning multilingual customer engagement drives success for retail and consumer brands worldwide. Here’s to many more achievements ahead!
About the Romanian Contact Center Awards
The Romanian Contact Center Awards are the premier event celebrating excellence in customer service and contact centre operations within Romania. Now in its 15th edition, these awards honour the top-performing teams, individuals, and partnerships that set the standard for innovation, leadership, and exceptional customer care in the industry.
Recognising achievements across a variety of categories, the Romanian Contact Center Awards showcase the best in customer-centric strategies, workplace culture, and operational excellence, providing a platform to celebrate the outstanding contributions of Romania’s dynamic contact centre sector.
