Ascensos, tüm dünyada yerleşik uzman CX ekipleriyle yerel olarak doğar, küresel olarak büyür.
İletişim merkezi ağımız Birleşik Krallık'tan Romanya, Türkiye ve Güney Afrika'ya kadar uzanıyor ve konumlarına veya müşterilerinin ihtiyaçlarına nerede hizmet verdiklerine bakılmaksızın müşterilerimiz için ısmarlama, çok kanallı çözümler oluşturmamızı sağlıyor.
Önemli sektör uzmanlığımız ve esneklik ile ölçeklenebilir destek sağlama kabiliyetimiz, girişimci ruhumuz ve kişisel dokunuşumuzla birleştiğinde, çok sayıda önde gelen tüketici markası için güvenilir ses olmamızı sağlamıştır.
Clydebank Campus
Isle of Wight
Bucharest
Istanbul
Khadidja
An engineer by trade, Khadidja has an Undergraduate Degree in Underground Construction and a master's degree in Mining Engineering. She originated from Algeria and relocated to Istanbul over a year ago. Already, Khadidja has become a key member of our first Arabic team at Ascensos, and she's also a proud ambassador for our company within the local community.
Khadidja says, "In Algeria, the culture is very rich, so I grew up speaking Arabic, and the native language Amazigh (for both there are a variety of dialects), as well as French and English!
Applying my multi-lingual skills to my work at Ascensos is an absolute pleasure, and I am so proud to be part of the team we are building here in Istanbul.
The atmosphere is fun, and the team is like a family, but that's not to say that the work is easy. Every day is different, and I am continually learning new things, which is excellent. I'm already confidently working across all digital channels to support European customers for one of our fashion retail clients. I enjoy the variety and feel supported, and I'm focused on progressing my career within #theAteam.
I would recommend working at Ascensos to any of my friends here in Istanbul. It's the first time I've genuinely felt that I belong within a professional environment. My voice counts, and my contribution is valued".
Gulce Eda
Gulce Eda joined #theAteam in the position of Customer Care Advisor, working on behalf of our international sports-fashion retail client.
Despite being one of the youngest members of our Istanbul team, she's made a big splash. Gulce Eda is already delivering Brand Ambassador training for her campaign by assisting the coaching of new starts on product knowledge and processes.
Gulce Eda says, "I'm a senior year degree student at Marmara University studying Translation and Interpretation in English. Within my role at Ascensos, I speak fluently to customers daily in both Turkish and English. I've always enjoyed helping people and understand that being professional and human is so essential to the experience we provide to our customers. So, I was even more delighted to be told that I have a flair for coaching, which adds to all the excellent skills that I'm already developing.
For me, joining the Ascensos Team just felt 'wow' from the get-go. I was celebrating my birthday on my second day, and what a fuss my team made! It was a fantastic start for me, I love the vibe and team spirit, and I've met many great people that I'm proud to have friendships with outside of work.
I recently met colleagues from our Romanian site and was bowled over by how sincere and energised they are working here. So, just like them, my mission is to keep the positive energy flowing – for my colleagues and our customers!".
